| Courses Offered |
 IATA / UFTAA Courses |
|
SPWU-011 Level-1 IATA / UFTAA Foundation |
|
Level-1 IATA / UFTAA FOUNDATION
Learning the Basics of Travel & Tourism and pricing logic
Key benefits
* Understand the important role of travel and tourism industry in achieving optimum levels of technology and professionalism. * Familiarize with industry codes * Regulations * World Geography * Visa regulations * Air fares * Ticketing * Tour programmes. * Answer customer queries * Quote rates and supplements * Explain travel conditions * Make appropriate travel arrangements and reservations * Calculate and quote appropriate air fares * Book tour products * Complete international travel formalities in accordance with the applicable IATA rules and procedures .
Major Topics
* Environment - The Business Environment of the Travel and Tourism Industry * Industry Country codes * Airport / city codes * Airline codes * Airline prefix * Geography in Travel Planning 1 * Travel Formalities * Visa regulation * Products * Land Transport * Rail 1 * Land Transport * Car * Camper * Hotels * Water Transport * Ferry * Tour Packages 1 * Air Transport Essentials * EBT * Support Services * Customer Service * Technology in the Travel Industry 1 * Air Fares & Ticketing 1 *
Duration - 5 months
Eligibility - Plus two and above.
|
|
SPWU-012 Level-2 IATA/UFTAA Consultant |
|
Level -2 IATA / UFTAA CONSULTANT
Become a Competent Travel Professional
Key benefits
* Understand more complex operations and consultative approach to selling travel and tourism..* Handle all major aspects of the travel agency business * Learn effective selling skills * Give accurate advice to clients on major tourist destinations * Produce and sell customized international inclusive tours * Incentive and conference travel arrangements * Construct complex fares and routings * Apply advanced IATA fare construction principles * Issue and re-issue tickets * Documents for all types of international journeys * Understand the Billing and Settlement System (BSP).
Major Topics
* Environment - Geography in Travel Planning 2 * Product * Land Transport * Rail 2 * Land Transport * Bus * Coach * Accommodation (other than hotels) * Water Transport * Cruises * Private Charter * Tour Packages 2 * Support Services * Law and Regulations 1 * Selling Skills * Air Fares and Ticketing 2 *
Duration - 5 months
Eligibility - UFTAA or equivalent courses / industry experience. |
|
SPWU-013 Level-3 IATA Stepping into management |
|
Higher Level Responsibilities and equip to meet the challenges
Key Benefits
*Gain insight into the Management Level responsibilities such a s
accounting , staff supervision, negotiations and product
development. * .Learn the essential principles and strategies of
supervising and managing people * - Develop customized tours
and gain a competitive advantage * Learn how to plan, organize
and administer meetings, incentives, conferences and exhibitions* Be able to establish procedures and control costs
* Understand the latest marketing trends and opportunities, and
apply them in your planning
* Familiarise yourself with the challenges and opportunities of
information technology and internet strategies.
Major Topics
* Strategy and Management - Managerial Skills 1, Negotiation Skills Products , Tour Packages Special Interest Tours 3 , Meetings, Incentives, Conferences and
Exhibitions (MICE) * Support Services - Administration and Accounting , Marketing 1, Technology in the Travel Industry 2
Upon successful completion, the candidate become qualified with 'DTTM' - IATA/UFTAA International Travel & Tourism Management Diploma.
Duration - 5 months
Eligibility - minimum 2 years work experience & experience in GDS/CRS. |
| IATA / FIATA Courses |
|
SPWF-014 IATA/FIATA Cargo Introductory |
|
IATA-FIATA Cargo Introductory
Learn cargo service skills to industry standards
Key Benefits
* Enhance your knowledge and understanding in cargo acceptance
and handling procedures
* Gain proficiency to extend useful advice to clients in Import / export
rules and regulations.
* Make appropriate arrangements and reservations for cargo
shipments.* Acquire the skills and tools to apply the right cargo rates
* Identifycargo qualifying for specific commodity and class rates
* Learn how to correctly issue air way bills in accordance with the
applicable IATA rules and procedures. * Acquire skills in Special
Cargo acceptance and handling * Familiarize in ULD's and aircraft
structural limitations.
Major Topics
Industry regulations * The Air Cargo Agency * World Geography * Use of guides * Air Cargo acceptance * Cargo booking procedures * Cargo automation * Air
cargo rates and charges * Shippers letter of Instruction (SLI) * Air way bill * Aircraft Handling facilities * Type of Aircrafts * Aircraft structural limitations * Door
dimensions * Special cargo acceptance and handling procedures * Perishable cargo * Introduction to ULD *
Duration - 5 months
Eligibility - Plus-2 or Equivalent |
|
SPWF-015 IATA/FIATA Air Cargo Rating |
|
IATA / FIATA AIR CARGO RATING
Gain better understanding of Cargo rating and Billing rules
Key Benefits
* Learn to quote published rates and charges for cargo shipments. *
Apply advanced construction and combination principles for
unpublished rates * Qualify to calculate the appropriate rates and
charges for mixed consignments and unit load devices (ULDs)
Major Topics
* Review of basic cargo rating principles * Currency Regulations * Construction rates (add-on-amounts) * Combinations of Rates and Charges *
Mixed consignments * Unit Load Devices
Duration - 3 months
Eligibility - Plus-2 or Equivalent |
|
SPWF-016 Dangerous Goods Regulations |
|
IATA- FIATA Dangerous Goods Regulations
Handling of hidden dangerous goods & hazardous materials
Key Benefits
Understand the basics of the current Dangerous goods regulation.* Identification * Classifications * Labeling * Packaging * Documentation * Handling * Limitations and special provisions * Gain awareness of hidden hazards * Accident and incident reporting * Emergency response matrix.* Dangerous goods in passenger baggage * Awareness in legal aspects and the responsibility of shipper, agent and Airline *
Major Topics
* Purpose of Dangerous Goods Regulations* How to use the Regulations * Definition of Dangerous Goods * Basis and application of the Regulations *Shippers responsibilities * Operator’s responsibilities * Training requirements * Limitations * Forbidden Dangerous Goods * Hidden Dangerous Goods * Excepted Quantities * Classification * Identification * Packing * Packaging Specifications and Performance Tests * Marking & Labeling * Documentation * Radioactive Materials * Handling * State and Operators Variations * Competent Authorities * Acceptance Checking procedures *
Duration- 2 months
Eligibility - FIATA / UFTAA or any equivalent courses
Note: Validity of IATA DGR Certification is for two years and Recurrent training must take place within 24 months, unless a competent authority has defined a shorter period. |
|
SPWF-017 IATA- FIATA DGR (Recurrent) |
|
IATA- FIATA DGR (Recurrent)
Update knowledge of DGR Handling Rules
Key Benefits
* Update the knowledge with current changes and amendments to the Dangerous Goods Regulations * Identify the changes in State and Operators variations , handling formalities. * Information on Packaging Testing Facilities , Manufactures and Suppliers * Focus on currently assigned substances * Infectious Substances * IAEA Safety series * Mixtures and solutions with multiple hazards *
Major Topics
* Current changes and amendments to the Dangerous Goods Regulations; * Forbidden Dangerous Goods * Classification * Identification * Packing * Packaging Specifications and Performance Tests * Marking & Labeling * Documentation * Radioactive Materials * Handling * State and Operators Variations * Competent Authorities * Acceptance Checking procedures * Infectious Substances * IAEA Safety series *
Duration -1 month
Eligibility - FIATA DGR Diploma or concurrent certification. |
| IATA Aviation Courses |
|
SPWA-018 IATA Airline Call Centre Training |
|
AIRLINE CALL CENTRE TRAINING
Develop the skills to be an integral contributor to you company’s network .
Key Benefits
* Understand the role of a service provider * Acquire the skills to plan and finalize a passenger itinerary * Increase companies revenues and profitability through more effective customer services * Become proficient in geography *Help airline customers make informed travel decisions *Know about airline sales & customer service concepts * Gain knowledge on the various reservations systems used by airlines *Learn how to issue tickets to customers *
Major Topics
* Introduction to Airline Industry * Types of Aircrafts * Security and Safety * Distribution methods * Airline Call Center * Sales and service * World geography * Use of Guides * City / Airport / Airline / AIRIMP codes* Hubs * Spokes * Routes and gateways * Time Zones * Sales & Customer * Service concepts * Sales Conversation techniques * Tips for Handling objections * Phone skills * Airline Tickets * Fares * Taxes * Payments * Types of Travel Documents * MCO * MPD * PAT * Special fares * Traffic conference areas * Reservations* * Sales * GDS * PNR * General inquiries * Seat plan * Facilities * Comforts * Hidden Dangerous Goods * Carriage of pets *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-019 IATA Introduction to Air Transportation |
|
INTRODUCTION TO AIR TRANSPORTATION
Optimize your strategic skills to effectively lead, manage and inspire
your team with a global understanding of airline operations.
Key Benefits
* Develop a comprehensive understanding of the air transport industry * Understand the roles and responsibilities of civil aviation administrations, airlines, airports and air navigation system providers * Gain insight into current trends an issues in civil aviation such as aviation safety and security, law and new technology * Apply your knowledge and skills to your professional environment *
Major Topics
* Air Transportation System * Airlines* Airport function and services * Privatization of airports * Air Navigation Services * Control Tower * Aviation Law * Chicago Convention * ICAO * Aviation Safety & Security * Freedoms of the Air * Open skies” policy * Liability * Warsaw Convention and protocols *
* Civil Aviation * Economic Regulation of Air Transport * Safety Oversight * Safety Management Systems * Accident Investigations * Role and Function of Airlines * Air Carrier Certification * Ground handling services * Load control * Ramp & safety * Categories of delays * Route * Schedules * Load Factor * Yield control * Leasing & purchase of aircrafts * Flight & crew scheduling *.
* Operational Control * Meteorological data * Flight. dispatch control.* Airport Charges * Airport Certification * Noise Management * Airspace Structure * Air Traffic Services * Navigation Aids, Communications & Charges * Security Systems * CRS * Airline Alliances and Code Sharing flights * Training & Simulators * Economic Deregulation and Privatization * Capacity Issues * Safety and Security Issues *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-020 IATA Introduction to the Airline Industry |
|
INTRODUCTION TO THE AIRLINE INDUSTRY
Improve your technical and customer service skills & understand the fundamentals of revenue management .
Key Benefits
* Know the history, current scale and scope of the airline industry *
Understand the specifics of airline business * Gain knowledge
Major Topics
* Airline Industry * Types of Service * Scheduled Flights * Non-Scheduled Flights * Passenger Travel * Air Cargo * Economic and Social Impacts -a Major
Employer &-Tourism * Freedoms of the Air* Role of Governments * Agreements & Treaties * Airline Profitability * Revenue Management * Aviation history *
Privatization * Consolidation * Cooperative Arrangements, Alliances * Impact of Airport facilities and Services *Airlines * Organizational Structure * Airport
Personnel * Processing passengers, baggage & freight * Security * Air Navigation Services * Aircraft Parts, Altitude & Direction, * Aircraft Manufacturing
Companies * TYPES * ICAO Classifications & Cabin Configurations *
* Air Safety and Security * Accident investigation * Flight Data Recorder * Cockpit Voice Recorder * Financial Viability * Fuel Prices * Fares* Low cost
carriers * Capacity management * Taxes * Surcharges * Health Issues * Freight Shipments , Consolidation * IATA's Role & functions *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-018 IATA Airport Customer Service |
|
AIRPORT CUSTOMER SERVICE
Identify and implement strategies with innovative customer service to improve profitability.
Key Benefits
* Describe the airport commercial environment * Understand the various types, needs and behaviours of airport customers * Know how professional salesmanship affects airport customer service * Gain knowledge about customer service measurements *
Major Topics
Introduction & Evolution of the commercial Airport * Airport commercial customers - types * Behavior * Buying Patterns & needs * Self & Cross cultural Awareness * Airport Customer Service * Shop environment & its impact on customer service *
Design * Accessibility * Signage * Merchandise Presentation & Display* Promotional Programme * Readiness for Business * Professional Salesmanship *Communication Skills * Dealing with customer complaints and returns * Converting Complaints and Returns into Customer Loyalty * Measuring the results -* Customer Service Feedback *
Loss Prevention * Inventory Losses and their Financial Impact * Current trends & other customer service *Airport Relationship Management * Pre-Selling * The Telephone relationship * Internet and E-mail * Other Customer Service Trends *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-020 IATA Shipping Perishable Cargo |
|
SHIPPING PERISHABLE CARGO
Optimize skills to identify and implement strategies to reduce loss and improve profitability with maximum safety and security.
Key Benefits
* Review methods and techniques to better manage time and temperature sensitive cargos * Explore the latest industry trends and types of perishable commodities * Minimize cargo losses * Global government controls * Identify new market opportunities * Study of transport standards and documentation *
Major Topics
* Shipper / Carrier Responsibilities * Special Conditions * Contractual considerations* Food safety * Government Regulatory Agencies * Carrier regulations * Types of Perishables* Market Trends * Perishables classification * Incompatible Loads and Segregation * Air Shipment Requirements * Package Categories * Documentation and Labeling *Air Waybill * SHC * NOTAC * WHO Documentation and Labeling for Vaccines *
* Acceptance & Control * Hazard Analysis * Load Acceptance * Abnormal Loads * Traceability and Tracking * Radio Frequency Identification* Perishable handling procedures * ULD Operations * Environmental effects on Perishables * Cold Room & Freezers * Pre-Cooling * Treatment Rooms * Reconditioning Room * Quality Control * Sanitation* Claims* Live Plant Specimens * CITES * Flowers * Logistics* Airline communication and messages *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-019 IATA Airline Customer Service |
|
AIRLINE CUSTOMER SERVICE
Know your competition, protect airline revenue and increase productivity .
Key Benefits
* Understand the importance of quality customer service in the airline industry * Learn techniques of effective communication and customer contact * Understand the various social styles and cultural differences of airline customers * Gain knowledge about new trends in customer service *
Major Topics
* What is a customer * Cost of losing a customer * Customer expectations of service * Effective communication techniques * Advantages of Personal presentation * Customer Contact Techniques * Listening skills * Non-verbal communication * “I” and “You” messages * Telephone communication * Social Styles and Tact * Cross-cultural Awareness * Importance of self-awareness * Personality* Assertiveness and responsiveness * Characteristics of social styles * Social styles and customer service * Dealing with Complaints * Handle complaints properly * Why do customers complain? *
Managing Stress * Sources of stress * Consequences of stress on physical health * Reducing stress * New trends in customer service * Customer relationship management * Internet and E-commerce * Building customer knowledge * Customer service and email etiquette *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-024 IATA Cargo Marketing Course |
|
CARGO MARKETING
Become a master at negotiating complex sales and marketing that makes the difference.
Key Benefits
* Acquire fundamental marketing tools * Gain in-depth insight into the cargo market , its future trends and development * Develop and implement a strategic marketing plan based on market research data * Identify the latest e-commerce opportunities for the cargo market * Learn effective cargo marketing strategies *
Major Topics
* Introduction to Marketing Theory* Marketing Variables / 4P * World Trade and transportation patterns * Currency exchange * CIF / FOB * Market characteristics passenger/ cargo * The Aircraft * The advantage of time * Legal Aspects * ICAO * Laws governing air transportation * Carriers condition of contract * Airlines Marketing Plan * Capacity costs and Cargo Economics * Yield Management * Pricing * Elasticity * Different pricing methods.* Pricing as a Management tool * Rates * New Pricing possibilities * Pricing Group Work *
* Marketing Plan* Market Research* Goals & strategies *SWOT analysis *Activity and Action plans * Consolidations * Allotments * Unit Load Devices * Space Control * Agents * Forwarders * Ready for Carriage * Security and Safety * Service Innovations * Value Addition * Handling and Quality Control * Selective Marketing * Identifying target-groups * Direct Marketing * Statistics & sources of information * Promotion & Advertising * Business Logistics & ABC analysis * Total Distribution Cost (TDC) * E-Commerce * Future Trends *
Duration -5 months
Eligibility - Plus-2 and Above
|
|
SPWA-021 IATA Live Animal Regulations |
|
Develop skills to handle carriage of live animals
Key Benefits
* Increase your understanding of the key elements of animal
handling * Learn to avoid loss& compensations by animal
mortality while carriage * Learn how to track and monitor smooth handling of animals on aircraft * Gain the essential leadership
techniques and skills to operate a successfully tailored quality
system *
Major Topics
* Introduction* Shipping procedures *Carriage Procedures**Container Requirements * Government Regulations * Carrier Regulations * Live Animals
acceptance check-list * Reservations * Loading * Handling * Follow-up *
Duration -1 month
Eligibility - Plus-2 and Above
|
|
SPWA-022 IATA Ground Operations Management |
|
IATA Ground Operations Management
Based on Airport Handling Manual
Key Benefits
* Understanding the importance of quality customer service & the
role of a service provider in the aviation industry * Gain in depth
knowledge in rules, regulations, proudvres and application systems.
* Uderstand the key functions and legal espects of international
organizations Gain Insight into the flight planning based on payload,
revenue & capacity Acqnire the skills vital to successfully plan and
execute flight operations.
Major Topics
* Role and responsibilities of a Station Manager * Airline and Airport Security * Fraud Prevention * Airside safety * Baggage Handling Management *Passenger
Handling Management * Airline Catering * Handling agreements and Services for other airlines * People Management. * Airline organizational structure
Ground Handling Continency planning, Budgeting, Quality, 3 control programmes, Ramp Safety service delivery standards & Agreements
* Load & Trim Development of the SGHA
Duration -3 month
Eligibility - IATA FIATA/UFTAA or any Diploma in Travel Field
|
|
SPWA-027 IATA Airport Operations Management |
|
Airport Operations
Understand the world of Airports
Key Benefits
* To gain an overview of the Air Transport System * To gain awareness to Civil
Aviation Security * To learn about Rescue and Fire Fighting * To Know about
the impact of Security Threats and Unlawful Acts. *Understand the future Technology * To learn about Air Ticketing & Reservation * Computer
Reservation System.
Major Topics
* Understanding the Airport * The Airport as an Operational System * Security * Support Services * Airport Issues and Challengers * The Future of Airports *
Air Ticketing & Reservation. *Air Transport system * History of Aviation * Airport customer and partners * IACO * Need for standardization *Airport
Managemant * The Airport business - financial viability The economic impact of airports * Airport Master Planning, Air Traffic control, Various
Communication systems *Runway Orientation Apron Management *Air Traffic control centers.
Duration -3 month
Eligibility - IATA FIATA/UFTAA or any Diploma in Travel Field
|
|
SPWA-023 IATA AIRPORT RAMP SERVICES |
|
|
| GDS Certification Courses |
|
SPWG-024 GALILEO- GDS CERTIFICATION COURSE
|
|
Keep pace with contemporary technology
Key benefits
* Learn how to create PNR
* Allot seats* Quote fares
* Make hotel & car reservations
Major Topics
* Encode/Decode *Time Table *Availability *PNR creation *Fare Display *Queues *History *Hotel Booking *Car Booking *Sell Qualifiers * Queues *Mandatory
elements for PNR Creation *Building a basic PNR * Fare Quote *Response Capture *Room master * master *Car master * Global Regerence system *Stand
alone entries *Dividing PNR
Duration : 1 month ,
Eligibility- UFTAA or Equivalent |
|
SPWG-026 GALILEO BSP- ACCOUNTING |
|
Gain in-depth knowledge in the travel accounting system
Key benefits
* Learn how the 'Billing and Settlement Plan' system works in the Travel Industry
Major Topics
* Ticket invoicing *Passenger Sales Reports *Specific Airline Reports *Sector-wise yield report *Total Financial Accounts *Profit & Loss statements *Balance
Sheet *Maintenance of Cash & Bank books *Billing Discrepancy reports *Agent Debit Memo *Agent Credit Memo *Branch Accounting & Consolidation
Duration : 1 month ,
Eligibility- UFTAA or Equivalent
|
|
SPWG-027 AMADEUS AND SPEEDWINGS GDS CERTIFICATION COURSE |
|
Computerized reservation System-Basic
Develop Knowledge and synergy, together
Key Benefits:
* How to create PNR
* Itinerary Pricing
* Hotel & Car reservations
* Ticket Issuance
Major Topics:
Encode *Decode *PNR Creation and Modification *Fare Display *Itinerary Pricing *Queues *History *Hotel Booking *Car Booking. Alternative Entries * Steps
for creating a PNR * Building a PNR * OSI/SSR Elements Modifying a PNR elements * Specific Seat Request * Itinerdry Pricing
Duration : 1 month ,
Eligibility- UFTAA / FIATA equivalent |
|
SPWG-028 ABACUS INTERNATIONAL-BASIC CRS |
|
To gain knowledge in contemporary Technology
Key Benefits:
* Make reservation * Allot seats * Quote Fares * Create PNR
Major Topics:
*Availability of flights * Time Table * Special service request * Other services Information * Print * Creating a ‘STAR’ * Calandar * Currency * Schedule * City
Pair availability * Direct Access availability Participation * PNR Creation * OSI/SSR Information * PNR Email * Quene Entries * Fare quote PNR Pricing
Duration : 1 month ,
Eligibility- UFTAA/FIATA or above |
|
SPWG-029 WORLDSPAN MAGIC-BASIC CRS |
|
Sharpen the skill to keep brace with
the growing needs in Travel Industry
Key Benefits:
* To gain knowledge in PNR Creation * To learn about Quoting Fares *
Make Reservations
Major Topics:
* Sine in/Sine Out Procedures PNR Creation * Optional Fields * PNR history * Fares * Decode/Encode * Global Reference System.
Duration : 1 month ,
Eligibility- UFTAA/FIATA or above |
| ONE YEAR INTENSIVE Courses |
|
SPWD-030 DIPLOMA IN AIRPORT OPERATIONS MANAGEMENT |
|
Understand the World of Airports Management
Key benefits
*Professional Training
* Personality Development
* Computer Reservations * Command on English Language
* Airport Handling, Made Easy
* Domestic & International Cargo
Specialization- IATA/UFTAA & IATA Airport Operations
Major Topics
* Global Travel Management *Galileo & Amadeus *Domestic Air Ticketing *Awareness in Special Cargo *(Perishable Cargo, live animal, D.G.R) *Awareness-
Ground Handling Services *Air fares & Ticketing *Air Cargo Rating & Airway bill Issue *Customer Services based on Passenger Handling *Marketing &
Negotiation Skills *Quality management *Personality Development *Linguistic Training *Hospitality Management *Grooming Session *Optional languages
*Practical on the job training *On-Line Portal Training BSP Accounting Project
Duration - One year (Full time)
Eligibility- +2 and Above
2 IATA Certificates + 4 GDS
|
|
SPWD-031 PG DIPLOMA IN AIRPORT STATION MANAGEMENT |
|
Learn how to manage, plan and implement effective quality
ground handling with international standards of safety
and security
Specialization-IATA-UFTAA-Consultant, DGR, Airport Ramp Services, Ground Operations Management (GOM)
Key benefits
* Understand the role of a service provider in an international
business environment.* Acquire the skills vital to successfully
plan and execute flight operations * Gain insight into the flight
planning based on payload , revenue and capacity * Identify and
outline potential issues in an emergency response situation. *
Manage staff effectively * Improve quality management *
Enhance your knowledge and understanding of the passenger /
cargo revenue * Manuals and IATA Resolutions * Become more
efficient in improving aircraft ULD space and capacity utilization *
Key principles of managing a ground handling company *
Major Topics
* Industry organizations * World Geography * Country codes * Airport Codes * City codes* Airline prefix * Type of Aircrafts * Structural Limitations *
Freedoms of the Air * AIRIMP * CARGOIMP * Airline communication system *
Air Fares & Ticketing * Computer reservation system * Billing and Settlement System (BSP).* Customer Service * Technology in the Travel Industry * Travel
Formalities * Visa regulation Re-issue tickets * Law and Regulations * Galileo-on line network reservation system * On-the-job training *
Air cargo rates and charges * Airway bills * Ready for carriage * Cargo booking procedures * Cargo automation * Shippers letter of Instruction (SLI) * Import
/ Export / Transit rules and regulations* Information by carrier * Cargo familiarization *
Passenger / baggage check-in * Manifest * Seat plan * Meals * Passenger requiring special attention * Security * Immigration * Customs * Passenger /
baggage handling -- transit / arrival .* Embargo* Mishandled baggage *
Cargo acceptance * Restrictions * Prohibitions * Manifest * ULD & Bulk loading * Cargo capacity control.* Dangerous Goods * Perishable Cargo * Live
Animals * Special cargo * Lost & Found * FFM / FWB processing *
ULD System Control * Load Control * Weight & Balance * General declaration * NOTAC * Ramp & Safety * Ramp handling * Claims & Liabilities * Despatch
Control System * Personality Development * Customer service * Communicate skills * Quick response & quality management * Workshops & Seminar * Study
Tour ** ( Overseas / Domestic )
Duration - One year (Full time)
Eligibility- Degree in any discipline
3 IATA Certificates + 4 GDS
|
| Degree Course |
|
SPWA-032 BBA Aviation Operations |
|
Degree in association with UPES, Dehradun
(University of Petroleum and Energy Studies)
This is the one and only Aviation Degree course in India that is embedded with 3 internationally recognized IATA Diplomas and 4 GDS (online computer reservation systems) Certificates
IATA UFTAA CONSULTANT
IATA AIRPORT RAMP SERVICES
IATA DGR
GDS includes GALILEO, AMADEUS, WORLDSPAN & ABACUS |
| Click on the titles to expand and collapse |